QuickBooks Online connection — end-user agreement addendum

Version 2026-09-30

This addendum applies when a park owner or administrator connects a park in Site Complete to the owner's own QuickBooks Online company. It supplements the Terms of Service and the Privacy Policy (section 3a). Where they conflict, this addendum governs the QuickBooks connection only.

1. What the connection does

  • Site Complete reads the company's name, chart of accounts, customer list, and the journal entries it created.
  • Site Complete writes customers and journal entries built from the park's own ledger, the same figures as the park's accounting export, either when you press Push or, if you turn on automatic sync, once a day for the previous day.
  • Site Complete never edits or deletes an entry in QuickBooks. A day that changes after it was sent is corrected with a reversing entry and a new one, both dated the day of the correction.

2. Your responsibilities

  • You confirm you are authorized to connect the QuickBooks company you choose.
  • You match Site Complete's accounts to your QuickBooks accounts before entries are sent; entries for unmatched accounts are held back and listed, not sent.
  • Site Complete's chart of accounts and posting rules have not been reviewed by a CPA. You review what is posted with your own accountant. Site Complete does not give accounting, tax, or legal advice.

3. Disconnecting

You can disconnect at any time from Settings → Integrations, or from inside QuickBooks. Disconnecting revokes the connection with Intuit and deletes the stored tokens. Entries already in your QuickBooks company stay there; Site Complete keeps the ids of what it sent so a later reconnection does not send them twice. You can ask for those ids and the call log to be deleted by emailing support@getsitecomplete.com.

4. Intuit's terms

Your use of QuickBooks Online is governed by Intuit's own terms. Site Complete is not affiliated with Intuit. QuickBooks is a trademark of Intuit Inc.

5. Availability and limits

The connection depends on Intuit's service and API limits. When QuickBooks refuses a request (a closed accounting period, a rate limit, a revoked connection), Site Complete records the reason, shows it on the QuickBooks card, and does not retry in a loop. Section 14 of the Terms of Service (limitation of liability) applies to the connection.

Questions: support@getsitecomplete.com.